Q1. What are your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What are your terms of payment?
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. Besides, PayPal, Western Union, and MoneyGram are accepted.
Q3. What is the expected delivery time?
Generally, it will take 3 to 7 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4. Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures as required.
Q5. Do you test all your goods before delivery?
Yes, we have a 100% test process before delivery to ensure quality standards are met.
Q6. What is your sample policy?
We can supply the sample if we have ready parts in stock, but the customers are responsible for the sample cost and the courier cost.